Not only did we
snap some shots,
we were asshole enough ("Surprise, surprise!") to complain to corporate HQ.
I can't believe you remodeled the entire store, yet were unwilling to spring for a new flag. The condition of that flag (faded & frayed) is contrary to the U.S. flag code.
And the corporate entity responded:
Dear Value Shopper:
Thank you for contacting Ralphs. I appreciate that you've taken the time to share your feedback regarding battered flag out side the store. 3rd & Vermont our store located at 3410 W 3rd St.
I am truly sorry that you've had such an experience in our store. Please know that it is our sincerest desire to make each and every shopping trip a pleasant experience for all of our guests. We know and understand that you have a choice in where you shop and are grateful that you've chosen to do so with us. Without a doubt, we value you and are grateful for the opportunity to address your concerns. Your comments have been forwarded to the Regional Office, where they will be discussed with the appropriate parties. A representative will follow-up with you within the week.
Thank you for shopping at Ralphs. There is nothing more important to us than making sure your shopping experience meets your expectations.
Sincerely, [REDACTED], even though it's a corporate drone who doubtless would like to be put out of its droning corporate misery.
9 comments:
...even though it's a corporate drone who doubtless would like to be put out of its droning corporate misery.
Hunt it down and see if its pelt is worth anything on ebay?
~
Thank you for contacting Ralphs. I appreciate that you've taken the time to share your feedback regarding (insert whine title here)
They didn't try to pass it off as a 9/11 flag?
Value Shopping Editor:
Believe it or shove it, the thought that it was a special deal flag entered our mind, but there's no plaque or anything indicating as much. Beside all this, they leave it up past sunset w/o illumination, another Flag Code violation. Maybe we can get them on that as well if/when/after they shell out for a new one.
Kiwi has a good eye/ear for biz-poetry.
Thunder, meanwhile, is getting bloodthirsty. Not enough protein in that unemployment diet?
I once wrote to them during their big renovation about a year ago to complain that they kept the store open while they were polishing and sanding the floors. Five minutes in checkout, and I thought I'd choke to death. But my real complaint was that they hadn't provided any masks or such to their employees. I got the same drone reply. And no other followup.
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M. L'Éditeur Annonce:
Nous t'en prions, nos vieux.
Et maintenant, va te faire enculer, espèce d'un maçon!
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"Queries" Editor:
Yeah, a real piece of work, just like you, asshole!
NB: Doesn't work in French or English.
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